General terms and conditions

Your additional à la carte add-ons will be charged separately on-site.

Please notify us during the booking process of any allergies or dietary restrictions you may have.

All prices include tax, service and ticketing fee unless otherwise noted. Company cards issued within or outside the EU/EEA as well as private payment cards issued outside the EU/EEA are subject to a fee, which will appear on your receipt. The fee rate will depend on the type of payment card and where it is issued. For American Express, a fee applies to all transactions.

All sales are final, and we do not offer refunds.

However, you are welcome to move your booking to another date (subject to availability) or transfer your tickets to another person.

Changes must follow these advance notice requirements:

• 1 week for parties of up to 8 guests
• 2 weeks for groups +8 guests

If you have reserved all seats for a private event, changes can be made no later than one month before.

To request any changes, please contact us at reception@epicurus.dk.

Special Cancellation Policy — New Year’s Eve

For New Year’s Eve (December 31) reservations, a special cancellation policy applies:

• All-Night Celebration: A non-refundable cancellation fee of 5,000 DKK per person will be charged for any cancellation, regardless of party size.
• All sales are otherwise final, and we do not offer refunds for these dates.
• Bookings may be transferred to another person, but date changes are not available for these holiday events.